Typical thought processes for website owners

[bunn]

 1) Doing X  takes you too long and you keep charging me money!  I want to manage it myself. 

2) This system doesn't work like Word/Excel!  Why not?  You've obviously set it up wrong. 

3) I can't easily do Y.  Make it do that. No, not that.  Not that either.  Now I've forgotten what Y was, but I've got this idea for Z, (unspoken:  you can do that within the same quote, obviously. It's all computers.) 

4) I can't remember how to do X or Y as I last did it 5 months ago and haven't touched it since. Show me again.  I've lost the instructions you sent me. 

5) I've failed to maintain Z so things are now broken. Fix it! 

6) Can't YOU do it for me?  

Repeat, and repeat, and repeat. 

Comments

[demon-rum.livejournal.com]

ah hahahah haha ha.

I am not laughing because it is funny, I am laughing because it happens every 6 minutes or so. People think computers are this magical thing wherein you wave a bigger computer at the problem, hit a blinking red thing and WHAP your problem is fixed.

one of my dear friends works for a small company that makes software for non-profit auctions. IDK what it does... helps the auction manage what's being sold or something. The number of people who call up, wanting to buy the software plus IT support but also want to know if they can return it for all their money back once the auction is over...

hit a blinking red thing and WHAP

[bunn.livejournal.com]

YES!

I urgently need a blinking red thing to hit. If only...